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Frequently asked questions

Got questions about comprehensive credit reporting? Find the answers in our list of FAQs.

Frequently asked questions

This website is designed to assist lenders in their transition to CCR. If you an end consumer, please go to for educational information from credit experts in conjunction with consumer advocates and government bodies. For information about CCR on your Equifax credit report, credit score, or alerts, go to

To register your interest in accessing our exclusive members-only content, simply submit your details using our sign-up form. An Equifax representative will contact you within two business days to arrange a login once you submit your details. 

Supplying data

CCR came into effect on 12 March 2014 in Australia and allows credit providers to share 5 additional data points for each customer:

  • Date account opened
  • Type of credit
  • Date account closed
  • Available credit limit
  • Monthly replayment history for the last 24 months

Sharing of repayment history information is permitted for credit licensees only as defined by the National Consumer Credit Protection Act 2009. For now, telecommunications and utilities may not share or use repayment history information.

Consuming data

All technical documentation for Equifax products has been moved to the Developer Centre. This includes channel connection documentation, product guides, schemas, sample XML, test cases, and release notes. 


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