This document is intended to help a your helpdesk answer questions they may receive from your customers. It answers questions such as what customer data is shared with the bureau and how CCR data affects your customer credit reports, credit scores and alerts.
The completion of this questionnaire is a key step in your data supply journey. It will be used as a guide for future data supply workshops and helps Equifax understand what stage you are at and your overall intentions.
Once you have completed the questionnaire, an Equifax representative will be in touch to arrange a workshop.
All technical product documentation for Equifax Apply has been move to the Developer Centre: https://developercentre.equifax.com.au. This includes channel connection documentation, product guides, schemas, sample XML, test cases, and release notes.
SmartData is a data transformation tool that reduces the time and cost of supplying data.
The first step forward into the world of CCR is to supply data to bureaus using the new Australian Credit Reporting Data Standard (ACRDS). Equifax’s SmartData provides a simple and accurate solution to assist with the process of data supply under CCR.
Equifax Apply is our next generation origination solution that will enable you to transition to CCR at your own pace, confident in the knowledge that it has been built and tested using data from the market leading CCR pilot by Equifax.
Globally, it is best practice for credit providers to have portfolio management solutions that utilise data from credit bureaus.
With data from your internal systems only you may not know:
If an up-to-date customer is experiencing financial difficulty elsewhere
If a customer in early collections is likely to self-cure
If a customer in late collections is likely to recover.
Equifax’s Portfolio Management Solutions provide external insights to assist your business in completing the credit risk picture of your existing customers.
Acquiring and engaging a new generation of members is central to the success of your organisation going forward. Are you equipped to protect the interests of your member base in a digital world? Equifax can position you for the future with solutions to:
Identify and on-board high quality prospects
Meet AML obligations and protect members from fraud
Growth and automate your lending book with CCR
Due diligence for commercial and property solutions
For a long time, comprehensive credit reporting (CCR) has been a concept that was very much the domain of credit risk. This outlook is set to change as CCR is applied to business areas other than risk in order to grow revenues, reduce bad debt and improve customer experience. The 2012 market leading CCR pilot study by Veda (now Equifax), the largest of its kind, enabled Equifax to consider all critical factors and gain valuable insights relating to CCR in Australia.
