Improve customer experience
Improve customer experience
Lead with customer service. CCR empowers consumers with higher credit risk scores to negotiate better rates, reduces time to decision, and improves ongoing treatment.
Say yes to faster and create a more personalised customer experience.
The expanded data sets available under CCR ultimately increase the number of scoreable applicants. CCR allows you to make decisions that are quicker, earlier in the application process, more actionable and more accurate. The result is a shorter application process for your customer.
For existing customers, CCR allows you to create a more tailored experience. Offer the right product extensions to the right customers by excluding customers that are overextended. Continue to build your relationship even in collections by factoring in all repayment behaviour to determine a measured approach.