Save costs by automating more and directing resources to where the return is greatest. 

Additional CCR data means more of the application process can be automated. Increased automation means less referrals and a reduced need for the collection of paper documentation.

For existing customers, automate everyday account decisions such as authorising transactions, setting limits at renewals, and evaluating contract variations. In collections, allocate internal resources more effectively by concentrating on customers with the highest changes of recovery and target high risk, low value clients for debt sale early.